To respond to the current COVID-19 pandemic and as a consequence of NCDC’s request for additional call centre support, the MMF with its partners developed an initiative to use real-time technology to provide wider diagnostic capability and support throughout the country.
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About the Murtala Muhammed Foundation

The Murtala Muhammed Foundation (MMF) is a non-profit organization, founded on the ideals of the Late Gen. Murtala Muhammed, a former Head of State of Nigeria (1975-76).
MMF is dedicated to improving the quality of life of Africans. The Foundation specifically focuses on engendering self-reliance and fulfilment by working tirelessly on policy and advocacy for issues that impact on ethics, equity, good governance and economic empowerment, encouraging business development, education and providing medium term disaster relief. It is for this reason the Foundation established a response plan to COVID-19 pandemic.

About-MMFMedAssist
MMF – MedAssist Initiative

To respond to the current COVID-19 pandemic, and as a consequence of NCDC’s request for
additional call centre support, the MMF with its partners are developing an initiative to use real-time technology to provide wider diagnostic capability and support throughout the country. With this initiative, the aim is to provide access to relevant and necessary medical information and support to end-users progressively first using an automated chatbot then live chats and call-centre capability with the support of medical students and students of other healthcare disciplines and medical doctors. The ultimate aim is that support for end-users will escalate as is required including being able to engage directly with medical professionals that will consult and treat remotely.
This would require MMF to map all pharmacies, primary healthcare centres, local medicine stores, NCDC testing centres, NCDC isolation centres, Partner hospitals, who would then work closely with Replace doctors with medical professionals.
This will then allow the NCDC centres to focus on its core responsibility of critical patient management and its core work of contact tracing, categorisation, isolation and treatment of confirmed COVID cases.